Terms & Conditions

Welcome to TheWildHub Casino (“the Casino”, “we”, “us”, “our”). By accessing or using the platform at thewildhub.net, players agree to be bound by the terms set out in this document. These terms govern all aspects of the player relationship with TheWildHub, including account registration, deposits, withdrawals, bonuses, and responsible gambling tools. Players are advised to read this document carefully before creating an account or placing any wagers.

1. Eligibility and Registration

To register and play at TheWildHub Casino, players must meet the following criteria:

• Be at least 18 years of age (or the legal gambling age in their jurisdiction, whichever is higher)
• Be a resident of a country where online gambling is legally permitted
• Not be a resident of any restricted or excluded territory listed under Section 3
• Provide accurate, complete, and current personal information during registration
• Not hold more than one active account at TheWildHub Casino

Duplicate accounts are strictly prohibited. Should the Casino detect multiple accounts associated with a single individual, household, or IP address, the Casino reserves the right to void all balances and bonuses and close any or all of the accounts involved.

The Casino reserves the right to request identity verification documents at any time. This includes, but is not limited to, government-issued photo identification, proof of address (dated within 90 days), and payment method verification. Failure to provide such documents within a reasonable timeframe may result in account suspension or closure.

2. Account Management

Players are responsible for maintaining the security of their login credentials. Sharing account access with any third party is prohibited. TheWildHub will not be liable for any losses resulting from unauthorised account access caused by a player’s failure to keep their credentials secure.

If a player suspects that their account has been accessed without authorisation, they must notify the Casino’s customer support team immediately.

All accounts must be operated in the player’s own name and on the player’s own behalf. Acting as an agent for another person, or allowing another person to use your account, is a violation of these terms.

3. Restricted Territories

Players from certain territories are not permitted to register or play at TheWildHub Casino. The current list of restricted territories includes but is not limited to:

• United States of America and its territories
• United Kingdom
• France and its overseas territories
• Netherlands
• Spain
• Australia
• Belgium
• Singapore
• Malta

This list is subject to change without prior notice. Players are solely responsible for ensuring that online gambling is legal in their jurisdiction before registering. TheWildHub Casino accepts no liability for players who breach local laws by accessing the platform.

4. Deposits and Withdrawals

4.1 Deposits

All deposits at TheWildHub Casino are processed in euros (€). The minimum deposit amount is €10 unless otherwise stated for a specific payment method. TheWildHub does not charge fees on deposits; however, third-party payment providers may apply their own charges.

Accepted payment methods include:

4.2 Withdrawals

The minimum withdrawal amount is €20. All withdrawals are processed to the same method used for the deposit wherever possible. Pending withdrawal periods may apply, during which a player can reverse a withdrawal back to their casino balance. The standard pending period is 24 hours.

Withdrawal processing times vary by method:

The Casino reserves the right to carry out additional verification before processing any withdrawal request.

5. Bonuses and Promotions

5.1 Welcome Bonus

TheWildHub Casino offers a Welcome Bonus of up to €1,800 to new players. This bonus is spread across the first eligible deposits. The Casino reserves the right to modify, suspend, or cancel this offer at any time.

To claim the Welcome Bonus, players must:

• Register a verified account
• Opt in to the promotion at the point of deposit
• Make a qualifying deposit of at least €10

5.2 Wagering Requirements

All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The standard wagering requirement for TheWildHub Casino bonuses is 35x the bonus amount unless otherwise specified in the individual promotion’s terms.

Example: A €100 bonus with a 35x wagering requirement means a player must wager €3,500 before withdrawing bonus-derived winnings.

Contributions toward wagering requirements vary by game type:

5.3 Bonus Validity

All bonuses expire 30 days after being credited to a player’s account. Any unused bonus funds and associated winnings will be removed at expiry. Unused free spins expire after 7 days unless otherwise stated.

5.4 Bonus Abuse

The Casino operates a zero-tolerance policy toward bonus abuse. This includes, but is not limited to, coordinated wagering, hedging bets to meet wagering requirements with minimal risk, and exploiting bonus mechanics. The Casino may void bonuses and winnings and close accounts where abuse is detected.

6. Responsible Gambling

TheWildHub Casino is committed to promoting responsible gambling. Players can access the following tools at any time through the account settings:

• Deposit limits – set daily, weekly, or monthly caps
• Loss limits – restrict losses over a defined period
• Session time limits – control how long each session runs
• Cooling-off periods – temporary suspension ranging from 24 hours to 6 weeks
• Self-exclusion – permanent or long-term exclusion from the platform

Players who believe they may have a gambling problem are encouraged to contact organisations such as GamCare, Gambling Therapy, or BeGambleAware for independent support.

7. Intellectual Property

All content on the TheWildHub Casino platform, including but not limited to graphics, logos, text, software, and game interfaces, is the property of TheWildHub or its licensed content providers. Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only.

Any unauthorised reproduction, distribution, or commercial use of the platform’s content is strictly prohibited.

8. Limitation of Liability

The Casino operates on a best-efforts basis. TheWildHub shall not be liable for:

• Interruptions to service caused by technical issues, maintenance, or third-party failures
• Loss of winnings arising from software errors, subject to investigation
• Any indirect, incidental, or consequential damages arising from use of the platform

In all cases, the Casino’s maximum liability to any player shall not exceed the amount deposited by that player in the relevant calendar month.

9. Governing Law and Disputes

These Terms & Conditions are governed by the laws of the jurisdiction under which TheWildHub Casino holds its licence. Any disputes arising from the player relationship shall first be directed to the Casino’s customer support team. If a resolution cannot be reached, players may escalate the matter to the relevant licensing authority or an approved Alternative Dispute Resolution (ADR) provider.

10. Amendments

TheWildHub Casino reserves the right to amend these terms at any time. Material changes will be communicated to players via email or on-site notification. Continued use of the platform following notification of changes constitutes acceptance of the revised terms.

For any questions regarding these terms, please contact the TheWildHub Casino support team via live chat or the email address listed on the Contact page.